curriculum / GVI

Module three: uncover needs and resolve trade-offs.

Understanding consumer needs in GVI is not a mood board. It is a disciplined look at what people are trying to get done, what they will not give up, and what the client cannot maximize at once.

Student job

Name a user, a job-to-be-done, and a trade-off the recommendation must face.

Brochure skills

PowerPoint, business judgment, critical thinking.

Finish line

A short deck or memo that makes a choice, not a list of “quality and price.”

Uncovering needs from a laptop

Students will rarely run a perfect ethnography in a virtual internship. They can still use public reviews, stated strategy, category norms, and careful reasoning about jobs-to-be-done. They must label inference as inference. Invented quotes are integrity failures.

Trade-offs are the module

If the customer wants everything, you have not done the work. Price versus convenience, growth versus trust, customization versus speed, premium versus access: pick the conflict the client actually has. Business judgment is the courage to say which side the evidence supports.

Why PowerPoint is listed here

Because trade-offs have to be seen. A single slide that states the user, the need, the constraint, and the implication is more professional than twelve slides of stock photos. Critical thinking shows up as what you refuse to put on the slide.

Track flavors

Marketing lives here. Consulting uses this module to avoid a recommendation nobody would buy. Entrepreneurship uses it to stop building for an imaginary user. Finance uses it so the model is not deaf. Data uses it so the metric is not cruel.

Review questions

Who is the user? What are they trying to do? What will they not sacrifice? What does that do to the later recommendation? If the student cannot answer without reading, the module is not done.

Methods that are allowed on a laptop

Public reviews, stated company strategy, category norms, jobs-to-be-done reasoning, simple segmentation from public data. Interviews only if a school can supervise ethics and consent. Invented quotes are a fail. Generative “personas” with fake names are a fail unless labelled as fiction, which they usually should not be in an internship brief.

Write the inference chain: we saw X public signal, therefore we believe Y need, therefore Z trade-off. Mentors should be able to cut the chain at the weakest link. That is critical thinking, which the brochure lists here for a reason.

The one slide that means you finished

User. Job. Constraint they will not sacrifice. Implication for the later recommendation. If that slide needs a speech, it is not done. PowerPoint is listed in this module because the choice has to be seen, not because animation is a skill outcome.

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Keep exploring GVI.

Each page covers a different part of the remote internship pathway so families can compare structure, work, and evidence.